Terms & Conditions for Hear to Heal
Effective Date: 02/26/24
1. Services: Hear to Heal, owned by Nave Nijjar, M.A., Registered Psychotherapist, and Certified Canadian Counsellor (C.C.C.), provides counseling services for individuals seeking support for various mental health concerns. By engaging with our services, you agree to abide by the terms and conditions outlined herein.
2. Confidentiality: Your privacy is of utmost importance to us. All information shared during counseling sessions is treated with the strictest confidentiality, adhering to professional ethical standards. However, there are legal and ethical exceptions to confidentiality, such as instances involving harm to self or others. Please refer to our Privacy Policy for more details on how we handle your personal information.
3. Appointments and Cancellations: Appointments for counseling sessions can be scheduled through our website or by contacting us via email or phone. If you need to cancel or reschedule an appointment, we kindly request a minimum of 24 hours' notice. Failure to provide sufficient notice may result in charges for the missed session.
4. Fees and Payment: Fees for counseling services are outlined on our website and are subject to change with notice. Payment is due at the time of service. We accept payments through various secure methods, and details will be provided upon scheduling an appointment. In cases of financial hardship, please contact us to discuss potential options.
5. Communication: For all communication regarding appointments, inquiries, or other matters, please contact us via the provided email (info@heartoheal.ca) or phone number (437-772-1136). We aim to respond to inquiries promptly, but responses may be delayed during weekends or holidays.
6. Intellectual Property: All content on the Hear to Heal website, including text, graphics, logos, and images, is the intellectual property of Nave Nijjar. Unauthorized use or reproduction of any content is strictly prohibited.
7. Termination of Services: Hear to Heal reserves the right to terminate counseling services in cases of non-compliance with these terms and conditions or if continuation of services is deemed clinically inappropriate. Termination will be communicated in a professional and ethical manner.
8. Changes to Terms & Conditions: We reserve the right to update and modify these Terms & Conditions as needed. Any changes will be reflected on this page, and the effective date will be indicated. We encourage you to review these terms periodically.
By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Your continued use of our services constitutes your acceptance of any changes or updates to these terms.