Cancellation Policy for Hear to Heal

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Appointments at Hear to Heal are reserved exclusively for you. We recognize that unforeseen circumstances may require adjustments to your schedule. Hence, we kindly request a minimum of 48 hours' notice for cancellations or appointment rescheduling. This advanced notice allows us to accommodate other clients in need of services.

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In the event of a cancellation or rescheduling without the required notice, a full service fee will be charged. We understand that unexpected situations may arise, and we appreciate your understanding of the need for this policy. It ensures that we can continue to provide high-quality and timely services to all our clients.

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To cancel or reschedule an appointment, please contact us at the provided email (info@heartoheal.ca) or phone number (437-772-1136). Your adherence to this cancellation policy is crucial in maintaining the efficiency and availability of our counseling services. Thank you for your cooperation and understanding.